Ultimate Kitchens Warrington aka UKF
Be warned DO NOT USE this company - they are a disaster
I had the unfortunate experience of dealing with this company between
September and December 2008 - that's how long it took the job to be finished
and was left without a coooker for over 13 weeks !!
From start to finish communication was very poor.
The fitters are sub contractors and you are left to coordinate and project manage the install between the supplier UKF, the granite provider and the fitter. Once UKF received our funds, which we had to pay up front, we had to fight tooth and nail to get the job completed
In the end I had to finish some of the work myself
The design and spec we agreed with the salesmen at the time of ordering couldn't be achieved in practice and we had to settle for a compromise. Even then because finer points of the spec eg accessories were never documented on the formal contract which both parties signed when it came to installation we were fobbed off and left disappointed as UKF were unwilling to honour verbal agreements
Promises never materialise.
Very average workmanship.
Very seldom return phone calls.
After sales is non existent - on their web site they promise a 10
yr warranty - just try and achieve after sales support - it
will be everyone's fault but their own blaming wear and tear, sub
contractor fitters etc. etc.
Once Ultimate Kitchen Furniture got our money I felt things changed. I was expecting a phonecall to check progress, but to my knowledge this was never done to see if the job is going to plan and if I was happy.
Would I use this company again ?
From my own experience a complete shambles and I wouldn't use this outfit
in a million years - keep well away !!
16-11-2009
SD